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Do you work with a mailbox that you share with other people in your department? If so, it might sometimes lead to confusion who is working on what. To take ownership you can assign coloured categories per person, making it easy to filter out anything you need to work on. You can also assign more than one colour if multiple people need to work on a message.
Here's how:
To find anything that doesn't have a category assigned as yet, press CTRL + E, click on the Categorized button in the Refine group and select No Categories.
If someone leaves the department you can find a Rename button by clicking Categorize in the Tags group on the ribbon and selecting All Categories. All of the items that have that category assigned will get the new name.
With thanks to Elaine for this week's tip inspiration!
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* Unless stated otherwise, these tips were written for Microsoft Office 2010.
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