OpenText Content Server (Livelink) training and support

Roem Limited, an independent entity from OpenText (*), provides tailored, on-site OpenText Content Server end user training and support. Since 2001 Karen Roem, company founder, has established herself as a highly respected global training consultant. Karen and her team can assist in all aspects of the training process, from initial planning and design, through to development of bespoke materials as well as delivery of hands-on training classes, finishing with consolidation and evaluation techniques.

Roem can also assist with communication and follow-up, helping to find practical and measurable solutions that will make an immediate difference to the way your organisation manages and shares knowledge.

What we do
We all learn in different ways, which means that many people don't get the most out of standard 'off the shelf' courses. That's why we offer various training solutions, from one-to-one coaching to rollouts and upgrades, taking into account the reality of your company's setup, the various learning styles, ability levels and personal preferences:

  • tailored hands-on training, ensuring course material accurately reflects your company's setup
  • hands-off presentations and seminars, offering an efficient introduction to existing and/or upgraded features
  • software upgrade training and support, minimising loss of productivity associated with the upgrade
  • train the trainer sessions, providing 'super-users' in your organisation the skills to create and deliver training
  • virtual training, giving a cost-effective method for individuals and small teams unable to attend classroom style training
  • computer-based training simulations, supplying an effective way to deliver materials to a broad audience
  • one-to-one training, coaching and 'floorwalking', providing expert help and advice on specific issues
  • bespoke self-study material, which can be completed in self-contained stages to fit your work schedule or as a tailored learning guide during classroom training
  • report and workflow testing, providing objective, independent feedback to project teams

Roem operates with a small, carefully selected team of associates who are experienced trainers, business analysts, records management specialists and project managers. They all have a wealth of Livelink knowledge.

Although based in Cambridge, Roem Ltd has successfully delivered training in 23 countries across five continents.

(*) About OpenText
In 2012 the collaboration and content management tool formerly known as Livelink ECM - Enterprise Server became known as "OpenText Content Server". OpenText is the leader in Enterprise Information Management (EIM), helping organisations manage information through its lifecycle, improve business productivity, mitigate risk, and control costs of growing volumes of content.