About Karen

Karen was born in The Netherlands, in a tiny village called Ter Heijde aan Zee - the only girl with three brothers.

Karen entered the world of work as a secretary. After various jobs in Human Resources (HR) she found her niche in 1988 when she combined her love for working with people with a job in Information Technology. Before moving to England she was the Service Centre Coordinator of Shell's IT company in the Netherlands. As the manager of the Service Centre she was responsible for the support of local help desks and individual clients. In that role, she supervised five members of staff. She also chaired the company's Staff Council.

In 1993 Karen swapped her career with Shell for one in the University of Cambridge Computing Service, training staff and students in the use of Microsoft Office software. Karen planned and developed a series of software training modules specifically for Assistant Staff, focusing on their needs, encouraging and motivating them to use computing facilities more effectively. In October 2000 Karen was awarded a Master of Arts degree of the University of Cambridge.

Going it alone
On 1 January 2001 Karen turned her idea into reality and started her own business. Since then Karen has established herself as a highly respected provider of one-to-one and group training courses, giving the learner the opportunity to gain computer knowledge in non-traditional ways. Karen is also in high demand as an OpenText Content Server (Livelink) training specialist, assisting organisations with documentation, training development and conducting hands-on training classes, and has worked with Shell International, Lloyd's Register, NATS, Tullow Oil, sportscotland and the European Central Bank. Although based in Cambridge, Karen has delivered training in 23 countries across five continents.

When Karen isn't busy working she likes to travel. Escape isn't just a button on her keyboard.