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Weekly Computer Tip # 169
8 September 2006

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remove an address from the Junk e-mail list (Microsoft Outlook)

Microsoft Outlook 2003 includes a functionality designed to help block junk e-mail messages that you may receive. Its Junk E-Mail Filter is turned on by default and e-mail from addresses or domain names that make it to your so-called Blocked Senders List will always be treated as junk e-mail and moved to a special Junk E-mail folder.

But what if somebody got on your list of blocked senders by mistake? Or maybe you've changed your mind and want to remove an address from the list of blocked senders?

Here's how:

  1. On the Tools menu, select Options.
  2. In the Options dialog box, in the E-mail section, click Junk E-mail.
  3. On the Blocked Senders tab select the name you want to unblock.
  4. Click the Remove button.
  5. Click OK twice.

Outlook's default protection level is set to "low", which is designed to catch only the most obvious junk e-mail messages. If you want, you can make the filter more hard-hitting, but if you do so it may occasionally move legit messages to its Junk E-mail folder. So if I were you I'd check the messages in the Junk E-mail folder from time to time to make sure that it doesn't contain messages you want to see. If it does, simply right-click the message, point to the Junk E-mail option, and click either Add Sender to Safe Senders List or Add Recipient to Safe Recipients Lists.

Until next week.

Karen
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September 2006